All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing))
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of World Of Harry (e.g. not cleared by customs, delayed by a natural disaster).
*If you’re NOT satisfied with the items you get, we will send the replacement or refund all the payment, only if the items are posted back within 3 days from you get.
1. All the items are not returnable any more after 3 days since signed.
2. Please keep the item in original condition if you want to return it, done any other process are not returnable any more.
3. Please do not return the parcel before you get our permission. Otherwise we are not responsible for any loss caused.